Do I need internet access to run AmigoDoc?
No. AmigoDoc resides on your computer's hard disk and is
entirely self-contained. It does not require internet access.
However, access to the internet
will facilitate maintaining the
program and keeping it up to
Will AmigoDoc work on my version of Windows®?
AmigoDoc has been developed and
tested on Windows XP and Windows
Vista platforms. Although
others should work, these would
be the recommended operating
How does the trial version of AmigoDoc differ from the leased version?
The trial version is identical to the leased version except it is limited to 50 patients or
(whichever comes first).
Prescriptions printed with the
demo version with have the block
letters 'DEMO' printed in the
area where the physician signs
If I decide to subscribe, will I lose the data I created during the trial period?
The trial period allows you to use AmigoDoc for
1 month, with a limit of 50 patients. Upon agreeing
to lease the program, this limitation is removed. Whatever data that has been created during the trial period
is retained and is not lost.
What happens if before the end of the lease/subscription period, I purchase a new computer.
Will I be able to move my existing AmigoDoc program to my new computer?
When you purchase a subscription, you can copy the program 2 times (within your practice) during the period of the lease
without extra cost. This allows you to conveniently transfer AmigoDoc to a new computer without having to pay a fee
or contact the AmigoDoc office for a new unlock code. However, after the second copy is made, any further copies
will require an new unlock code.
What about program maintenance, updates and upgrades? How is it done and what will it cost?
AmigoDoc, like all complicated quality software, requires periodic maintenance, fixes and updates.
(Microsoft provides "service packs" for Windows to update their operating systems.)
AmigoDoc provides upgrades and updates without cost for registered users (subscribers).
The newest version is always present on the AmigoDoc web site.
It can be easily downloaded and the update installs automatically. No additional key need be purchased,
and your data files are unaffected.
Once a month, the program will
check whether an update is
available on the website (www.AmigoDoc.com).
If so, the program will display
an alert with instructions on
downloading and implementing the
Can AmigoDoc be used by more than one clinician?
The demo (or trial) version of
AmigoDoc is a single-user
program. The program can
be run in a network mode (up to
10 computers and users). A
special one month free trial is available
(network or single user).
Is there a network version of AmigoDoc?
The demo (or trial) version of AmigoDoc is a stand-alone, non-networked program.
However, there is a network
version available for subscribers.
The AmigoDoc networked version will support
10 separate nodes
and users running off of a data
file folder located on a
designated Server. A
month network trial is available (no limit on number of
The network version is designed
for a network that might be located in
a practitioner's office.
For example, 5 computers might
linked together on a wireless
'Server' would store all
of the AmigoDoc data files,
which would be shared by all the
computers on the network.
For each node, a separate
version of the program is
Network installation can be
enormously difficult under the
best of circumstances.
While instructions are
available, we have found that a
network is best setup remotely,
which we can do by appointment
with someone assisting in your
office. We use an internet
link with TechInLine (see
Contact Dr. Rosen for more
Can AmigoDoc be used in any medical practice?
can be used in any medical
practice. It finds its
best value in situations where
the doctor is treating a
population of patients with
long-standing conditions --
e.g., out-patient psychiatry,
pain management, neurology,
internal medicine, etc. --
where having an instantaneous
longitudinal view of
medication response is
Can I purchase AmigoDoc outright?
AmigoDoc is available by subscription. It can be leased for 1, 2 or 3 year periods.
A special free one month tryout
lease is also available for
either single or network use. Options other than standard leases
would have to be negotiated on an individual, case by case, basis.
What kind of technical support is available for users?
E-mail questions are encouraged and are quickly answered.
Technical support by telephone is available and subscribers are entitled to one hour per year free.
AmigoDoc also uses remote
assistance over the internet
with TechInLine (see
an hour, there is a fee for telephone support.
Why should I consider using AmigoDoc when other medical office software is available?
There are two primary advantages of AmigoDoc over competing software: (1) ease
of use and (2) clinical utility. AmigoDoc is not the product of computer
scientists. It has been developed by physicians who are concerned about the
needs of their patients. The prescription
module is unique in having SmartSig and RxTimeLine. No other software on the
market can perform the clinical tasks that these features permit.
Are there limits to the number of patients that AmigoDoc can handle?
Although theoretically, you could have problems if your practice consists of over 999,999 active patients,
practically speaking, there are no limits to the number of prescriptions or patients.
What will SmartSig™ and
RxTimeLine™ do for me in my medical practice?
SmartSig™ allows AmigoDoc to speak
the shorthand language you use when writing
the directions on a prescription. AmigoDoc not only "understands" and can
"translate" over 99+% of the "SIG:" directions in common use, but with this
"understanding" can calculate such things as the number of tablets or capsules
needed for a particular time period to insure that the patient has sufficient
For example, suppose you 'write' for:
Zoloft 50 mg., "1-1/2 qd alt 2 qd".
AmigoDoc will translate this as "(1) & (1/2) Tabs Daily, Alternating
With (2) Tabs Daily". In addition, AmigoDoc "knows" that 1 and 3/4 tablets
will be required on an average day, so that when you direct AmigoDoc to dispense
for "3w" [3 weeks] or "21d" [21 days], it will indicate "# 37 (Thirty-Seven)."
Thus the AmigoDoc system does not simply add a prescription writer to basic
accounting software, although it does write prescriptions. Nor is it a mere
prescription ledger, although it does keep a record of all prescriptions
written. Because of AmigoDoc 's AI module or "SmartSig ability", it can
"understand" what is written on a prescription, allowing AmigoDoc to track
your patient's medications over time -- how, when and why doses are increased
or decreased; why and when medications are discontinued or started. All of this
information is graphically displayed in "real time", providing a "Medication
Flow Sheet" (RxTimeLine™) for each patient in your practice.
When a prescription is initially written "50 mg, 1 bid"
[2 times a day] and a month later "50 mg, 1 tid"
[3 times a day], AmigoDoc knows that the dose has been increased from 100 to
150 mg. at a particular point in time, and displays the change in the patient's
"Medication Flowsheet". If on 1/1/2005, a prescription is written "1 qd, #30",
it knows that on 2/1/2005 the medication will "run out" and will display that
Best of all, the "data input
cost" of this is zero. No
templates to select, icons to
click on, boxes to check. You do
nothing more then what you are
presently doing, writing the
prescription in the same
familiar way. To get a full
sense of its capability, we have
prepared a brief tutorial that
precedes the actual downloaded
demo program. The tutorial will
take you through a simulated
clinical situation, common in a
typical office practice. The
tutorial takes only about 10
minutes, and the program does
not need to be configured or
setup in any way to run it. At
the end of the tutorial, you
should be able to see how
AmigoDoc can enhance the
accuracy and efficiency of your
clinical work. You can then
continue with the demo program
or else simply uninstall it.
What about 'official controlled prescriptions', for example New York State or other states?
AmigoDoc was developed in New York State and is set up to handle Official NYS Prescriptions.
(Using a computer to write a controlled drug prescription is legal under NYS codes and regulations
as long as it is properly signed in ink). The program also has options for Massachusetts
If other states require special
wording or procedures, these will be added as needed and incorporated in future downloadable updates.
Do you need any particular forms to print prescriptions using AmigoDoc?
Some states (e.g., New York and New Jersey) require that prescriptions be
written on an official state form. New York now offers (free of charge) an 8-1/2 by 11 laser printer form.
AmigoDoc is fully configured to print 4 official New York prescriptions from this laser printer form.
Otherwise, AmigoDoc uses a standard (8-1/2 by 11)
center-perforated sheet that tears down into 4 prescriptions.
(See for example, gotoforms.com,
SKU #23-0126.) If
a particular patient requires less than 4 prescriptions, the remaining ones are printed with "VOID".
What about the requirement for 'tamper-proof' prescriptions, which many states have
enacted or will be enacting in the future?
A new federal law requires the
use of tamper-resistant
prescription forms for written
prescriptions for Medicaid
patients beginning April 1,
A number of companies have been producing secure tamper-proof paper which meet
these requirements. One of them, Micro Format Inc., produces a full
sheet tamper-proof prescription blank, perforated to tear down into 4
separate prescriptions. (Item #Rx503-P4. See
This paper is designed for laser or ink-jet printers and has been successfully
tested using AmigoDoc.
Will AmigoDoc check for adverse drug interactions?
AmigoDoc can check a patient's list of prescribed medications for potential
adverse drug interactions. It requires that compatible drug-interaction software
be registered on your computer.
At the present time, AmigoDoc is compatible with "The Medical Letter: Adverse
Drug Interactions (ADIP)".
ADIP must be purchased independently and properly installed in order
to activate the link with AmigoDoc.
How do I go about purchasing a lease for AmigoDoc?
After installing the Demo version of AmigoDoc, select from the top menu:
Utilities -> Unlock/Subscribe to AmigoDoc
Then simply follow the instructions printed on the screen. Before calling for the unlock key, you will need to:
- Make note of the 15 digit alpha-numeric registration number
- Select the length of subscription (1 to 3 years)
or special 3 month trial
- Select either Single or
- Read the agreement and indicate approval
- Contact the AmigoDoc
office by phone at
212-288-6380 (Arnold Rosen
M.D.) or by email (firstname.lastname@example.org) to
obtain an 8 digit unlock key
- As directed, enter the unlock key and open AmigoDoc as an the unrestricted version
The information you provide will allow you to be recorded as a member of the AmigoDoc users network. You will also be notified of any new updates to download.
These downloads are used to maintain and keep current your software without additional cost.
I want to send most prescriptions that I write to
a pharmacy fax number. Will AmigoDoc allow me to designate whether
a particular prescription should be sent out to the printer or sent out via fax.
AmigoDoc has a 'Fax Option' in the 'Prescription Module Setup'. That option needs to be activated to 'FaxOn'. Then,
before any prescription is printed, AmigoDoc will query you how you want to generate the written prescription --
'Use Printer' or 'Use Fax'. If you select 'Use Fax', AmigoDoc will invoke the Fax Wizard and the prescription
will go out via Microsoft Fax. At the completion of the Fax Wizard, AmigoDoc automatically
returns you to your printer default.
The fax option has only been fully tested with the Windows XP operating system. You will need to set up and
configure Windows XP Fax (see Microsoft site
Setting Up and Configuring Windows XP Fax
I have offices in two separate geographical locations. I want to maintain my
patient prescription database on my laptop computer which I carry with me from one location to another.
Will AmigoDoc allow me to select an alternate address for the top header portion of the
AmigoDoc allows you to create up to
12 different prescription headings, which are easily edited if necessary. It
is a simple matter to select an alternate or optional prescription header as you turn on AmigoDoc.
Will AmigoDoc print prescriptions for a 90 day supply of Schedule II
medications in compliance with the DEA Multiple Prescription Ruling
of December 19, 2007?
Yes. AmigoDoc will print
a 90 day supply of Schedule II
medications in compliance with the DEA
Multiple Prescription Ruling of
December 19, 2007.
Will AmigoDoc work on a MAC
AmigoDoc has been successfully
installed and tested on a MAC
software allows MAC users to run